F.A.Q’s

How long does your service & repair work take?

We generally work to a week, but during our busy periods (typically April to June) do take longer. We will inform our customers of a delay before accepting the machine into the workshop. Best advice! As soon as you are finished with your machine at the end of the season, have it booked in for its annual service.

What are your service costs?

Please contact us for our latest prices. All service costs are quoted with vat but exclude repairs and parts.

Can you collect my lawn mower?

Yes we can collect and deliver machines, please call us to arrange this. Collection and delivery is charged at £2.40 a mile including vat from our South Molton branch, so if you live 10 miles from us it will be £24 inc. vat (that includes collection and delivery).

Can I have interest free finance on a lawnmower?

Yes. At Hayes Garden Machinery we offer interest free finance on machines over £250.00, not including sale items (value may change without notice) with various deposit and monthly payments over a twelve month period.

Why can’t I get spare parts off the shelf?

There are so many manufacturers and models on offer it is impossible to stock every spare part. Most manufacturers offer a 24/48 hour delivery service to dealers and an overnight service at extra cost. Manufacturers normally stock fast moving parts and slow moving or unpopular parts normally have to be sourced from the factory which can take longer to process.

What cultivator, tiller or rotavator do I need?

If your ground is hard and uncultivated you will find Electric, Petrol Micro, Petrol Mini and Front Tine tillers are not suited, they are designed to cultivate broken ground and tilling vegetable plots or plant beds with previously broken soil.

A heavy duty petrol rear tine tiller or rotavator is the answer to cultivating hard ground plus these models can be used on light and sandy soil.

Wet soil of any type is extremely hard to work and can be damaging therefore it is recommended that you wait for drier conditions before commencing work whichever type of machine you are using.

What material will a garden chipper shredder process?

Leaves, grass clippings, small branches, garden waste etc. will go through most small shredders

Bigger more powerful machines with larger chipper and shredder inlet chutes will handle all that the small units take plus bigger branches from trees etc.

More sophisticated Pro machines will handle branches up to 4″ in diamaeter plus some will process kitchen waste.

Can I dispose of kitchen waste using a garden shredder?

Domestic electric chippers or shredders and petrol models are not suited to handle kitchen waste.

Nevertheless some professional models will deal with kitchen waste competently.

Contact us for advice on suitable machines.

Do I need a push or self propelled walk behind mower?

The size of your garden plays a big part in the answer, is it all lawn or do you have rough areas? Also, does your present state of health allow you to push a mower, even an electric and what is the state of your land? Is it sloping? Does it have lots of undulations? How often do you cut the grass?

If you are fit and want to remain fit sometimes using a push mower, often called hand propelled, is best, especially on flat, medium sized lawns. There are some larger 50/53cm cut push mowers available for those who feel the good from the exercise moving at your own speed as you easily manouevere around obstacles.

The more recent introduction of larger battery cordless mowers has made the choice of mower even more interesting.

By far the biggest sellers are self propelled mowers normally used in larger lawns or multiple grass areas especially if undulations or slopes up to 30 degrees have to be negotiated.

The stop start operation of self propelled mowers is easily controlled using the ‘dead man’s’ lever or bale. When the lever/bale is pulled back the mower transmission is put into forward motion and when the lever is released the machine will stop. Very simple but safe for the operator and anybody who may be in the vicinity of the mower being used if the machine needs to be stopped in emergency.

Some machines come with infinitely variable speed control which means the operator can choose the speed in which they wish to travel whilst the machine continues to cut the grass efficiently.

What size of lawnmower should I buy?

Normally the bigger the grass area to be cut the bigger the mower you need.
You may have multiple areas that are comparitively small but add up to a big area, then a smaller mower may be sufficient in order to make the overall job more comfortable especially if you have trees, bushes and other obstacles to negotiate.
If you have one big area then a bigger mower with a wider cut may be more suitable as you will do your cutting much quicker.
Then you need to consider do you need self propelled, do you need a bigger engine, if you are collecting the grass you will go further without emptying with a bigger capacity collector.

We are always here to help you with your decision and advise on what would suit you your needs. The chart below will help you to select what size of mower you think you need.

Lawn size (in m2)    Mower size recommended (cw in cm)
0-100 Under 30
0-250 30-34
100-250 35-39
100-500 40-44 P
250-750 40-44 SP
250-1000 45-49 P
500-1500 45-49 SP
750-2000 50-54cm SP (E -175 cc)
1000-3000 50-54cm SP (E + 175 cc)
1000-3000 55-59cm SP

 

Key: cm = centimetres cw = Cutting width.P = Push. SP = Self Propelled.
M2 = Square Metres. E = Engine + = More than. – = Less than.
cc= cubic centimetres (displacement)

What type of mower should I buy?

After establishing what size of cut, push or self propelled then you need to think whether you want to collect the grass and is it easy to dispose or can you use it for composting. Collecting the grass is usually seen as the most tidy method of lawn mowing.

Or, if the area you want to cut doesn’t warrant collecting the grass would a side discharge rough cut machine be more suited, they are ideal for multi tasking as long as you don’t mind the grass cuttings being spread all over the lawn or cut area. Then, if you just want to get over the lawn quickly maybe you should opt for a mulching mower which eliminates the need to collect and leaves the lawn tidy and healthy.

Also, what type of power unit suits you? Mains Electric, Cordless Battery or Petrol.
Mains Electric are usually used in small gardens where the nearest mains socket is no more than 10 metres from the furthest working point.
Cordless battery mowers are much more versatile than mains machines as they are totally portable, they vary from small lightweight machines up to 53cm cut machines sometimes as powerful as a petrol mower.

Petrol engine mowers are traditionally the choice of those with larger lawns or rough grass areas, they are usually more powerful than other motors and more common on garden tractors.

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